Good questions.
Straight answers.
The practical details of working with ReBilt, in plain English.
How much does custom software cost?
Custom software projects start at $4,999. We agree on the scope and fixed development price before work begins. Larger or more complex work is quoted based on what needs to be built.
How long does a project take?
It depends on the scope and complexity. Once we understand the problem and agree on what to build, we’ll provide a project timeline before development begins.
How does ReBilt handle my business and customer data?
We design software to collect and store only the data it actually needs to work. We don’t build databases of customer information just because the data might be useful someday, and ReBilt does not sell your data or use it for advertising. Some applications genuinely need to store data to do their job. When they do, we design that storage around the application’s actual requirements and protect it with appropriate security controls. If the application doesn’t need a piece of information, our default is not to collect it. Security is part of the build from the start, including how data is stored, who can access it, how systems are isolated, and how the application is monitored and maintained. The exact controls depend on what the application does and the sensitivity of the information it handles.
What does the $449/month managed service include?
After launch, it covers hosting, monitoring, maintenance, security updates, and the ongoing technical infrastructure behind your custom application. The exact service terms are defined in your agreement.
Do I own the software?
Yes. Your business owns its custom application and its data. The project agreement will spell out the deliverables and any third-party tools or licenses involved.
What happens if I stop using ReBilt?
You can take your custom application, code, and data with you. We’ll explain what you need to operate it elsewhere, including any third-party services, during handoff.
Do I need to know exactly what I want built?
No. Tell us what is slow, costly, frustrating, or not working. We’ll help determine whether software is the right answer and what a useful solution might look like.
Can ReBilt work with software we already use?
Often, yes. We look at your existing tools and whether they offer suitable ways to connect. Integration options depend on the systems involved and will be reviewed during scoping.
What kinds of businesses does ReBilt work with?
We work with established businesses that have valuable operational problems and no internal software team. The problem matters more than the industry.
What if existing software already solves my problem?
If an existing product solves it well for less money, we’ll tell you. Custom software only makes sense when it earns its place.
Can features be added later?
Yes. We can scope additions after launch. Material work outside the original agreed scope is priced separately, so you know what it will cost before we begin.
Do you build mobile apps?
We can build software that works well on phones and tablets. If your problem requires a dedicated app from an app store, we’ll evaluate that during scoping rather than assume it is necessary.
Can you incorporate AI when it actually makes sense?
Yes, when it has a clear practical benefit. We’ll evaluate its reliability, privacy, security, and ongoing cost before recommending it.
How do you approach security?
Security is part of the build from the start, not something added at the end. The exact controls depend on what the application does, what data it handles, and who needs access to it. If your business has specific security or compliance requirements, we’ll identify those before the project is scoped.
What does the business website package include?
A custom-built business website starts at $749 to build, with a $99/month managed service for hosting, maintenance, security, and ongoing technical management. We define the pages and features in the agreed scope.
Why can ReBilt offer custom development at a lower starting price than many traditional agencies?
We keep the organization lean, scope work carefully, use modern development practices, and build only what the problem requires. A lower starting price does not mean every project has the same scope or cost.
What’s not working?
Maybe it’s a process your team hates. A spreadsheet that’s become way too important. Hours of repetitive work. Software that almost does what you need. Or something you know should work better, but you’re not sure what the solution looks like.
You don’t need to have the answer. Start with the problem.
Tell us what’s not workingNo technical specification required. No obligation to build anything. We’ll start by understanding the problem.